Service
If you have any questions about products or replacement parts, please contact the service numbers listed below. For faster service, send us a brief email or fax stating your issue. Our expert service team gives you quick and friendly service.
Service hours
Monday through Thursday:
9:00 a.m. to 4:00 p.m
Friday:
9:00 a.m. to 2:00 p.m.
SERVICE-telephone
Tel.: +49 731 / 97488- 62
Tel.: +49 731 / 97488- 68
SERVICE-fax
Fax: +49 731 / 97488- 64
SERVICE-email
service-export@hammer.de
Replacement parts order form
Warranty claims are valid only with proof of purchase!
Dear customer,
HAMMER SPORT fitness equipment is subjected to stringent quality control during production and before shipment. Should you, however, notice that a part is missing or defective, please do not return the equipment. We ask that you instead use the enclosed requisition sheet to order the required replacement part. We shall process any replacement part orders immediately. Please use the same requisition sheet for also ordering wear parts that have been subjected to wear following extended use and have to be replaced. In this case, we will send you a quote.